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Forums » Misadventures (Bug Reports) » Cannot edit profile? Read this


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Author Thread
db0


avatar image of db0

Level 12
Pathmaker Pathmaker
Posts: 111

I'm trying to edit my profile but whatever I change I always get the following error

=======
2 errors prohibited this user from being saved

There were problems with the following fields:

* Login has already been taken
* Email has already been taken
=========

Any ideas?

by db0 7 months ago
| Permalink

burdenday
Trustee


avatar image of burdenday

Level 14
Destroyer Destroyer
Posts: 1078

@dbo

Could you please private message me (@burdenday) with what information you're trying to change?

It sounds like you're trying to change your e-mail address to one that someone else is already using, or our system has as being in use somewhere.

We'll figure it out.

by burdenday 7 months ago
| Permalink

db0


avatar image of db0

Level 12
Pathmaker Pathmaker
Posts: 111

I've sent a PM your way

by db0 7 months ago
| Permalink

db0


avatar image of db0

Level 12
Pathmaker Pathmaker
Posts: 111

Still same prob btw

by db0 7 months ago
| Permalink

db0


avatar image of db0

Level 12
Pathmaker Pathmaker
Posts: 111

Btw, I don't know if it's related or not but I'm not getting any associations either

by db0 7 months ago
| Permalink

db0


avatar image of db0

Level 12
Pathmaker Pathmaker
Posts: 111

Bump :(

by db0 7 months ago
| Permalink

db0


avatar image of db0

Level 12
Pathmaker Pathmaker
Posts: 111

bump :(

by db0 7 months ago
| Permalink

burdenday
Trustee


avatar image of burdenday

Level 14
Destroyer Destroyer
Posts: 1078

@db0

We're still working how best to handle the situation. If you go here and search for you username: http://pmog.com/users/search

You'll notice there are two of you. We don't want to delete one and have the other disappear as well. I will try to get a developer to look into this more closely on Monday. We've been a little tied up with some problems currently plaguing missions and mission making.

You're not forgotten, db0!

by burdenday 7 months ago
| Permalink

burdenday
Trustee


avatar image of burdenday

Level 14
Destroyer Destroyer
Posts: 1078

You should actually be good to go now.

If anyone else cannot edit their profile either respond to this thread, @budenday pmail me, or e-mail help at pmog dot com with your username.

Thanks!

by burdenday 7 months ago
| Permalink

db0


avatar image of db0

Level 12
Pathmaker Pathmaker
Posts: 111

Thanks burdenday. I was thinking that this might have been caused by my trying to register my OpenID.
Since my provider sends back user info as well when requested, this might have caused the problem.

If you want, I can attempt to register my OpenID once more and tell you if the problem is there or not (but I wouldn't like to do it and have the same problem for a week again :) )

by db0 7 months ago
| Permalink

euphoriafish


avatar image of euphoriafish

Level 7
Seer Seer
Posts: 6

I'm trying to update my picture and it doesn't seem like anything changes after I crop the image. It just returns me to my profile and the pig is still there.

by euphoriafish 7 months ago
| Permalink

pixielo


avatar image of pixielo

Level 20
Pathmaker Pathmaker
Posts: 3706

@Euphoriafish Wait...it takes the servers a few minutes to catch up...I tend to give them 20-30 minutes...
As I read this 25 minutes later, you have a profile pic...

by pixielo 7 months ago
| Permalink

euphoriafish


avatar image of euphoriafish

Level 7
Seer Seer
Posts: 6

Oh! Ok, so the server is just slower than I was expecting. Thanks!

by euphoriafish 7 months ago
| Permalink

prothero


avatar image of prothero

Level 7
Vigilante Vigilante
Posts: 2

I'm having a problem uploading my pic. I get to the upload screen fine, I browse through my HD and find the pic I want, choose it, and click "create". At which point it takes me to the cropping page, but instead of showing me my pic with the cropping square over it, there is nothing there and the crop tool kinda behaves weirdly too. If I try to move it or change it's size it pops into one spot and can't be moved anymore.

For reference I'm on an Intel iMac, with Firefox (latest version). I tried uploading my pic on Safari and it works fine there.

by prothero 7 months ago
| Permalink

jerm


avatar image of jerm

Level 9
Seer Seer
Posts: 2

I have the same problem as the original poster.

Shouldn't be too much of a problem to delete/merge my two selves, since both are relatively new. If necessary, just elimiate the undesirable one.

by jerm 7 months ago
| Permalink

burdenday
Trustee


avatar image of burdenday

Level 14
Destroyer Destroyer
Posts: 1078

@jerm

I put in a request for your second happening to be expunged.

by burdenday 7 months ago
| Permalink

knordstrom


avatar image of knordstrom

Level 7
Pathmaker Pathmaker
Posts: 9

For some reason when I try to update the year in which I was born the latest date I can make it is 1915 and my profile says I am 98. Originally the year range went from 1915 all the way back to the early 1800s however when one of those years were selected the profile never updated (no error message it just didn't stick). Now I only get from 1910 to 1915. Maybe it's part of the Y1.9K bug.

by knordstrom 7 months ago
| Permalink

knordstrom


avatar image of knordstrom

Level 7
Pathmaker Pathmaker
Posts: 9

never mind every time I modify my profile I am able to get about 5 years closer. With persistence eventually I will get it corrected.

by knordstrom 7 months ago
| Permalink

elroy


avatar image of elroy

Level 20
Seer Seer
Posts: 7

Might just be a fluke related to recent server upgrades, but today I logged in and my profile picture had been changed. It wasn't the pig, or any of the association images, but it was a generic (human/cyborg) head in the same style.

I changed it back with no problem....just thought I'd mention it in case it happens again or to someone else.

UPDATE: ONE DAY LATER
Now there is just a blank spot where my picture used to be. On my character page, it says "avatar image of elroy" where the picture was.

by elroy 6 months ago
| Permalink

elroy


avatar image of elroy

Level 20
Seer Seer
Posts: 7

And now there is yet another generic picture in my profile. Have I been hacked?

by elroy 6 months ago
| Permalink

pixielo


avatar image of pixielo

Level 20
Pathmaker Pathmaker
Posts: 3706

Your avatar looks fine to me...

by pixielo 6 months ago
| Permalink

elroy


avatar image of elroy

Level 20
Seer Seer
Posts: 7

I changed it a second time (to a different picture), and this time it seems to have stuck. Maybe the problem was the picture file.

by elroy 6 months ago
| Permalink

burdenday
Trustee


avatar image of burdenday

Level 14
Destroyer Destroyer
Posts: 1078

@sadcat:

It looks like everything is public to me.

by burdenday 6 months ago
| Permalink

burdenday
Trustee


avatar image of burdenday

Level 14
Destroyer Destroyer
Posts: 1078

This is no longer relevant, and due to the previous wandering post thread, the useful information has been expunged.

Closing thread.

by burdenday 5 months ago
| Permalink

This thread is locked and therefore cannot be posted to.

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